My client are looking for an outstanding individual with a proven track record in Service Management to join their highly successful and experienced consultancy & training team. The right candidate will hold an ITIL Red Badge qualification. The selected person will be self-motivated, a good team player with practical experience and in-depth knowledge of IT service provision. The individual will have at least one of the following:
·    Previous relevant consultancy experience
·    Developed strategic change programmes within their organisation
·    Worked as a service architect within a major organisation
The consultant will be required to undertake assignments with customers where typical projects include:
·    Reviewing current service provision
·    Strategic solution design and development
·    Managing & advising on service improvement programmes
·    Implementing and designing service management processes
·    Training clients in the principles and processes of service management
·    Interim management
Of particular importance is the ability to generate new business from exisiting clients alongside the consultancy.